500 Vandiver Drive
Columbia, MO 65202
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Initially, I did not have the best experience, but I tend to not overall rate a local company because of an initial mistake, but more how they handle things when there are challenges. Cody the manager was very responsive and understanding to my feedback. I actually think he probably read "Hug Your Haters" written by my friend Jay Baer. All someone wants to do with car shopping is just get a price that makes them want to buy the car. At 2nd shot, that's what Cody did. The process was easy and Carson + random new guy on his first day (sorry forgot your name, but you were cool) were super friendly and fun. Actually asking me questions in a way where they seemed to try and get to know me while I was buying. The finance guy didn't try and oversell me on something I didn't need and was just straight forward. Then Cody even double checked on me at the end and offered to help with something I cared about in the future. That's how businesses in our area should be about things so we should encourage these types of things. Overall, the result was something I would say was good and I think me sharing the feedback will actually help them. Running businesses are hard so sometimes grace is needed and then when it happens then there's a good experience that results. That is what happened with me.
We have purchased a number of cars over the years and felt Tony and CDJR were straightforward and worked to make a reasonable deal for both parties. They were more transparent about our options than most salespeople and dealers in the past and did not employ any tricks, switches, or stalling tactics, just worked to make the transaction as painless as possible.
I leased a 2026 Jeep Wrangler Rubicon. Great Experience!!! Highly Recommended. CDJR of Columbia will be the place I go for any vehicle!!
I enjoyed working with James Henderson! He was enthusiastic and there wasn't a question he couldn't answer or find the answer too! I will refer all friends and Family to CDJR of Columbia and Rmrecommend James for a pleasurable car buying experience!
Thank you Christian for helping us get the best possible deal on our new Rebel! Everyone at this dealer worked together to get our two vehicles traded in, financing, and detailed all in less than a day. I will definitely remain a loyal customer to Joe Machens Chrysler Dodge Jeep Ram. Now is a great time to purchase with all the dealer incentives too btw. As I was writing this, Christian called me to answer a question that I had. Thank you all!!
I was able to buy at great car at a good price and they were very helpful.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.