Tell us about your experience with Serra Volkswagen.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Friendly, Knowledgeable went out of their way to make my purchase fast and easy. Overall I am so happy with my purchase.
Mr. Joe is always awesome. He really look out for the customers. He is very honest and offers advice
I was greeted by someone I knew, Mr. Vance, who did an excellent job keeping me updated as my service was done.
The dealership was very professional. I got met at the front by smiling faces really made me feel at home. I would recommend this dealership to anyone trying to purchase a car or whatever business they have there 10 out of 10.
Great customer service the building was clean multiple salesmen had positive attitudes and nice smiles
Very unprofessional staff and have disconnected my AC somehow in the process of putting in a new alternator. I've been coming here over 8 years and never had an issue and always gave 5 stars. They damaged my car and it's obvious they could care less. I'll never go there again
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.