4066 Ross Clark Cir
Dothan, AL 36303
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If only there was a way for no stars or negative. I bought a BRAND NEW Ram, 7 miles on it. After ONE month started feeling hard shifts & abnormal rumble. Took it in, was told I had a perfect truck, nothing wrong with it. 16 point inspection everything was great!..... not even ONE MONTH later I take it to another dealer to find there was a hole in my oil filter ( which happened during shipping the manufacture called the dealer when my vin was entered) so my brand new truck had ZERO oil. oil was covering the underneath of the truck. so 1.) Dothan did a 16 point inspection and everything was perfect just 20 days before???? 2.) never called to tell us to watch for any issues with a hole in the oil filter. Now, no one wants to help me out or make anything right when I have a brand new 60k truck that has already been totally out of oil & still having issues with the transmission. I STRONGLY do NOT recommend. the staff will tell you about their Cocaine addiction, their family life & keep you talking so they can make their sale & then help you no further.
Service department AWFUL 1st trip in NO UPDATES nothing but delays, today a SIMPLE OIL CHANGE was an inconvenience. BOUGHT A HIGH DOLLAR VEHICLE and got treated like I stole the vehicle. DISAPPOINTED no other way to describe it
I had my vehicle serviced the technician Matt had a bad attitude because I was asking questions about my vehicle and he slammed his computer down on his desk and was cussing and mad because I was asking him questions about my vehicle don’t bring your problems to work and take them out on no customers
Drove 3 1/2 hours to drive and possibly purchase 2021 Ram Power Wagon which was advertised on their web site as in stock and for sale with a stated sales price. When we got there we were told the this truck belonged to the owner and was not for sale. I have no problem with that. He can own and drive whatever he wants to but this truck should not be advertised for sale. Sounds like the classic bait and switch routine. I would not buy anything from this dealership.
Brought my jeep there for regular service oil change, and found out that I needed some oil leaks taken care of and new tires. Matt and his team took care of me fixed everything that needed to be fixed and didn’t break the bank. Everyone there is friendly and they know what they’re doing. I have already recommended some of my friends to go there. I am very pleased with their service and will always bring my jeep there. Thanks again Matt and the people that work in the service department. And I also wanted to thank Laura for giving me a ride home that day
Best dealership I have ever bought a car from. I have already recommended to several people. Got a great deal and the staff were friendly and helpful even after we bought the car.
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