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Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted.
Courtney was Friendly and courteous kept me informed answered my questions Followed up after service
Excellent service thank you Marissa was and helpful from beginning to end and she called to follow up
Very friendly and welcoming employees and I enjoyed the complimentary coffee. Top tier service ??
For the past two years, I have relied on Napoli Kia for maintenance, and they never disappoint. Huge shoutout to my advisor, Jennifer Rios, for keeping me in the loop and explaining everything so clearly. I highly recommend this service department for their excellent work and service!
Great communication and advised of expectations. Offered upgrades if needed but wasn't pushy at all.
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