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Update to previous review: They made a wrong right. They worked hard to make things right after shorting us on our trade-in agreement. We are very happy to be working with this dealership and Subaru. They are honest and good folks. Thanks to Harrison, Jennifer, and Brent for getting things sorted out for us!
John was great to work with on the purchase of a new Forester. No pressure, no xx, just a straightforward and fair negotiation that got me into the car I wanted. Would recommend John to others who hate car shopping at dealerships. He’s one of the good ones. Thanks, John.
They have changed for the better in the past two years. Jennifer Townsend joined them and she is good.
I had a great experience with Nathan at Subaru Kennesaw. I had a few must haves and a few hope yo haves and he put me in a CPO outback with less than 5k miles at a great price. The whole process from test driving to purchase and financing was smooth and easy. As a single woman, some dealers are a bit intimidating but not at Subaru!
John Melchiore is a consummate professional. John is dynamic, personable, and patient; his expertise shines! Mr. Melchiore carefully guided us through the complexities of paperwork and financing inherent with an automobile purchase. Further, John Melchiore took time to teach and explain the use of driver electronics while encouraging my wife to experience the use, hands on, in the driver seat. From beginning to end, we had a positive experience with Subaru of Kennesaw and John Melchiore. We are overjoyed to recommend John Melchiore at Subaru of Kennesaw without reservation. Stephen and Peg Kaiser
They shorted us $1000 on our agreed upon trade in. They offered to make it up with accessories that don't come near to the shortage. We feel cheated. Watch the paperwork when dealing with this dealership. Otherwise, they we great.
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