We were in the hunt for a 2026 Grand Highlander Platinum Max, Blueprint with black interior. I looked nationwide, even called dealers close the the manufacturing facility in Princeton Indiana hoping to find one already built and sitting on the lot - No Joy! I used to live near St Louis so I recognized the Ackerman name when my online search indicated they could get one more quickly than anyone else? I called and sure enough, they confirmed a short delivery time at a competitive price. Lucky for us Ryan O'Leary answered the phone when we called ! The order, delivery, finance, and pickup process was smooth! Ryan went out of his way to assist in explaining the Toyota GH allocation and build process, which was so very different from the last time I bought a Highlander. Anyway, Ryan was great, always available, responsive to both email and text. When we picked up the GH, he stayed after closing to give us a PhD in the GH's infotainment and driving assistance safety features and configurations. He made us aware of how some of the proactive driver assistance and other safety choices would translate into our driving experience! I'm old school and prefer not to relinquish control of the vehicle to a box of transistors, Ryan was quick to understand and find a happy medium between Safety and my need to have control of the vehicle. Kudos to Ryan for easing me into my new GH !! I'm still getting used to some of the new "features" and can honestly say I don't really like the buying experience that Toyota uses today. The allocations model instead of allowing a consumer to walk in, order a vehicle with the things they want and have the dealer submit the order is pretty frustrating. Toyota and Ackerman are lucky to have salesman like Ryan to keep customer like me from taking my business to another brand! Thanks Ryan, your effort and commitment kept me a Toyota customer!

I bought a Toyota RAV4. Best vehicle I have ever owned. I talked to a Tyler Baker. Very nice guy. He was not pushy and found me just what I asked for. Best dealership around. Thank you very much Tyler.

I can't say enough good things about my experience at Ackerman Toyota — and especially about working with Brad G. From start to finish, Brad made the entire car-buying process incredibly easy and stress-free. I was able to trade in my vehicle seamlessly (seriously, it felt effortless), and Brad walked me through every step of getting into my new car without any pressure or hassle. What really stood out was how much he genuinely cared about making sure everything was perfect — not just the sale itself, but all the details that came after. Brad went the extra mile to help me take care of a few cosmetic things — including scratches and a chip in the windshield — after the purchase. That kind of follow-through and attention to detail is rare, and it made me feel like more than just another customer. If you're considering buying a car and want someone who is honest, helpful, and committed to making the process smooth, ask for Brad G. at Ackerman Toyota. I left with a car I love and the peace of mind that I was taken care of every step of the way. Highly recommend!

Service Advisor Mark Wright keep me posted on my Rav4. Very friendly and very professional. I had a annoying rattle in my vehicle. The mechanic "Cowboy " worked on Uit for a day an half. Found the rattle. Thanks guys. Ackerman is top notch!

Took my '22 Rav4 in for a rattle. Mark the service advisor was cool. Keep me updated. The mechanic "Cowboy" was so determine to find the rattle. They were able to find the rattle, thank goodness. Thank you Mark and Cowboy!

Very pleasant car buying experience. We purchased a well-priced Gold Certified vehicle that is truly like brand new. And we were given a fair amount for our trade in. People were great to work with. Overall an A+ transaction!