Ackerman Toyota

2020 Hampton Ave

Saint Louis, MO 63139

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I can't say enough good things about my experience at Ackerman Toyota — and especially about working with Brad G. From start to finish, Brad made the entire car-buying process incredibly easy and stress-free. I was able to trade in my vehicle seamlessly (seriously, it felt effortless), and Brad walked me through every step of getting into my new car without any pressure or hassle. What really stood out was how much he genuinely cared about making sure everything was perfect — not just the sale itself, but all the details that came after. Brad went the extra mile to help me take care of a few cosmetic things — including scratches and a chip in the windshield — after the purchase. That kind of follow-through and attention to detail is rare, and it made me feel like more than just another customer. If you're considering buying a car and want someone who is honest, helpful, and committed to making the process smooth, ask for Brad G. at Ackerman Toyota. I left with a car I love and the peace of mind that I was taken care of every step of the way. Highly recommend!

Took my '22 Rav4 in for a rattle. Mark the service advisor was cool. Keep me updated. The mechanic "Cowboy" was so determine to find the rattle. They were able to find the rattle, thank goodness. Thank you Mark and Cowboy!

Service Advisor Mark Wright keep me posted on my Rav4. Very friendly and very professional. I had a annoying rattle in my vehicle. The mechanic "Cowboy " worked on Uit for a day an half. Found the rattle. Thanks guys. Ackerman is top notch!

I have driven Toyota Camry’s for the past 25 years. This was the worst sales and financing experience I have had. I live 5 hrs anway and bought the car online. The day I went to pick up the car our sales person was too busy helping other people, we finally went and asked him for the second set of keys so we could leave. The Finance Department was not forward about what I was paying for in taxes and assured me I was paying no further fees or my person property taxes. It took me almost a month of constant hounding the dealership to get an accurate description as to what my money went to. When I finally received the paperwork, I had financed my personal property taxes, not knowing and I had fees that equaled approximately $375 that I was not informed about. In fact I was told the only fees I had the day of the sale was the $299 in fees to the dealership. The people were nice but they did not provide accurate information and I question if it was dishonesty or not knowing and they were not helpful with providing the needed information after the sale was finalized. Nor were they very interested in assisting with what was being asked.

Very pleasant car buying experience. We purchased a well-priced Gold Certified vehicle that is truly like brand new. And we were given a fair amount for our trade in. People were great to work with. Overall an A+ transaction!

Purchased my 24 Toyota Corolla today from Meghan Kelly. She made the process so easy not stressful. Definitely the best experience I've had at a dealership. If you need a car Ackerman is the place to go!! Ask for Meghan Kelly.