10720 Northlake Auto Plaza Blvd.
Charlotte, NC 28269
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Everyone was very helpful, especially Peggy Caple and Ian Sampson. Peggy made sure that I understood everything that was going on.
I took my car in for an oil change only, when I drive my car 2 days later I have no breaks!!! No previous brake issues until I declined the “brake flush” my car spills still stop!
As always they took great care of me. William was excellent. Very pleased with their service department.
You can see that if they want to help with their concerns. They are clear in their approaches.
Extremely satisfied with the outstanding service I have received at Hendrick's BMW. My service technician, JR, has provided exceptional customer service, and he is extremely personal, professional, and courteous.
I would rather drive 35 minutes out of my way versus 7 minutes just because my service Andrew Johnson is great! Very knowledgeable and understanding!
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