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Rob and his team from service diagnosed and fixed my F150. I am very happy with the result
Friendly Service Department! Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair Oaks Ford is one of a kind when it comes to customer service.
I always feel like Fair Oaks Ford does an excellent job maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done right.
Nice atmosphere and very knowledgeable people. Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance manager was very helpful.
We received exceptional service at Fair Oaks Ford when we purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with!
Easy and courteous to deal with. Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at the door and introduced us to the Lincoln Specialist Robert Schmaltz who basically took over from there and did a thorough job of going over the car's features and helped us through paperwork. I didn't like their trade in offer so Larry came and we easily negotiated a more reasonable offer (same cash offer as Carvana had offered but saved that much sales tax).
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