Once again (unfortunately), my husband and I were on the hunt for a used Kia Telluride. I found one on CarGurus that was listed at Acura of Concord. Since we're a bit far, coming from Union City, I wanted to make sure it was available and in good condition before making the drive. When I called, I was connected to Flavio. He was very friendly and gave me the information I requested. When we arrived, he immediately came out and greeted us. Once he brought the vehicle around, we realized it was not in the condition we were hoping for. The previous owners had clearly been in an accident (a fender bender) that wasn't reported, and the interior was beat up and smelled. They did have another Telluride to show us, but it wasn't the trim level we wanted. Flavio was very helpful, but we ended up leaving. He followed up a few days later via text, but by then we had already found the right vehicle for us. We really appreciated the service provided throughout this process.

The whole purchasing process was easy, with no surprises. The dealership was able to deliver exactly as quoted and as promised. Esmeralda, Rob and the finance department were wonderful throughout the entire process. They were very patient answering all my questions. The process was very easy and they made sure I was comfortable throughout the entire experience. The facility was very clean and I was glad there were safety regulations in place throughout the entire dealership. I was able to finance the vehicle I wanted for a great price. Thank you again.

One of the better auto dealerships that I have been to in Contra Costa County. When I was time for me to get a new vehicle, new to me. My friend came with me. It was quite some time ago when I purchased a vehicle from here, Nissan Sentra. The gentleman that sold me the car wasn't pushy at all. I would go here again

Erik was really a pleasant, friendly and professional staff. I would definitely recommend their business! They do a fantastic job and are immensely customer oriented.

We had a emergency, Out of town and basically at the mercy of Acura of Concord. Jeff was more than accommodating in assisting us in getting our new tires the next day and providing a loaner while they fixed our car. So appreciated the one on one service

Ronnie Garcia is the best service representative I have known. He is retiring and I am going to miss him greatly. I hope Amanda is great too.