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Prompt, Courteous and Professional service. Every Time. My wife and I are both very satisfied with this place.
Friendly, good communication Staff were all friendly and kept me informed og the work status. I was there for a recall on my 2014 Ford Fusion
This was probably the most enjoyable car buying experience I have ever had. Cory & Kristopher were amazing!
Service was fast and precise. Oil change and tire rotation was done performed quickly and correctly.
I don’t have a problem paying for good service at dealerships, I really don’t. I could’ve had a starter put in my truck for a lot less money, but I know I’m getting good quality parts from Ford. Charging people $200 for a diagnostic fee that is getting work done at the dealership is absolute xxxxxxxx. I understand today’s economy is different, but what I think you all need to understand is when people bring a vehicle to a dealership they are already expected to pay a higher fee, but not $200 xxxxxxxx diagnostic fee. Come on everybody. That is price gouging and you know it.
New to the area and first time using Ciocca. What a great experience! Scheduling the appointment and the valet service was seamless (and the valet service was a very pleasant surprise). I also liked the short video the mechanic made showing what service was needed to my brakes. Every interaction I had while my car was being serviced was courteous and professional. I will happily recommend Ciocca.
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