Tell us about your experience with Findlay Toyota.
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service Dept.
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Took care of the issue in a timely manner. Also provided transportation to and from the dealership.
We’ve been going to this dealer for years now, they’ve always been kind and very professional.
Amie was fantastic talking care of me. She requested a car wash. If it was done, car looks worse than when I brought it in. Spots all over car and windows. Really needs washing now!
Even though the service department was extremely busy with a lot of cars waiting, I only had to wait. 5 minutes before being checked in. Someone greeted me right away. The service took the amount of time that Ryan said it would. He was very pleasant and explained the services being done .
Not happy about not receiving my $10k cash back from the dealership from my trade in? They say they have to wait for the title from the lien holder? But they got my trade and I provided the dealership with the mobility van company that wants to buy my van for more then the trade in value and payoff, so I see no reason why you are holding up my $10k? Also there is an issue with one of the passenger captain chair seat, the seat bottom will not stay down, so they looked at it in service and would need to disassemble the seat to find the problem and they would provide my with a rental vehicle to use while they did the repair, and I live way on the other side of town, so this is a huge inconvenience for me???
Xavier makes the process so easy and simple. Communicates well. Dealership facilities are nice and clean
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