Tell us about your experience with Volkswagen of Downtown Chicago.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Luis Alberto Torres was a tremendous help. He's knowledgeable, respectful, patient, and easy-going. He respected my autonomy as a buyer. I highly recommend him especially if you are a Spanish speaker.Â
Came to get a new battery for my key and Fernando was very helpful and answered all my questions.
Exemplary service from Fernando in the parts department which is par for the course….great dealership in general!!
Wonderful guest service - super nice dude that helped me very quickly with exactly what I needed
Luis was great at assisting me with my vehicle purchase. He went above and beyond. Thanks Luis.
Great client service I was in and out in less than hour thanks for the help
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
