Chris is very knowledgeable and his experience helped answer all my questions. I'm very happy !

I purchased my first Mercedes from Fletcher Jones Newport Beach location. Blake Malgren at the sales and Jonah Perez at the service goes above and beyond to make the process fast and easy. Blake showed excellent skills, very good knowledge and patience. He helped us to find the model that meet our needs. Jonah at the service helped us with every thing related to the software. He answered all our inquiries with proficiency, fixed a software issue and helped us connect our devices to the car. Thanks to Blake, Jonah and all the team members!

Five-Star Experience with Daniel DiConti at Fletcher Jones Mercedes-Benz Newport Beach I recently had the pleasure of working with Daniel DiConti and his assistant at Fletcher Jones Mercedes-Benz in Newport Beach, and the experience was nothing short of exceptional. From the moment I stepped into the dealership, I felt welcomed, valued, and in good hands. Daniel’s professionalism, product knowledge, and genuine passion for what he does set him apart from any other sales consultant I’ve worked with in the past. He took the time to understand exactly what I was looking for and guided me through every step of the process without any pressure or sales tactics. His approach was consultative and honest, which made the entire experience enjoyable and stress-free. What truly impressed me was the seamless coordination with his assistant, who was incredibly responsive and organized. Together, they made the process efficient, whether it was scheduling a test drive, finalizing paperwork, or providing timely updates. Every detail was handled with care and precision. If you're looking for a luxury car buying experience that matches the standard of excellence Mercedes-Benz is known for, I highly recommend asking for Daniel DiConti and his team. They go above and beyond to make sure you leave with not just a great car, but a great experience too.

Exceptional Service at Fletcher Jones Mercedes with Bill Hardy We have been purchasing our cars from Fletcher Jones Mercedes and Bill Hardy for as long as we can remember, and there’s a reason we keep coming back. The customer service is truly unmatched—Bill Hardy and the entire team go above and beyond to make every experience seamless and enjoyable. Even though we live two hours away, we don’t mind making the trip because we know we’ll receive top-tier service every time. The attention to detail, professionalism, and genuine care from Bill and the Fletcher Jones team set them apart. If you’re looking for a dealership that prioritizes customer satisfaction, this is the place to go. Highly recommend!

I've been dealing with James Sullivan for years. I reached out to him as soon as my car had trouble and told him I want out of it and into a new Mercedes. He responded fast and we set up an appointment to come and look at cars. I was met by his product specialist, Nick Rimanelli, who was very friendly and extremely knowledgeable! I actually fell in love with one of the cars on the showroom and told James I wanted to start there. Nick showed me all the features on the car and we took it for a spin. We went to the lot to look a one other car that was similar. Nick told me to "go with my gut feeling' and I picked the showroom car. I'm extremely happy, James has been helping and my family for years and will do so in the years to come. Thanks!

I just got my first Mercedes and I had the best experience! The team goes above and beyond to provide excellent service! Special thanks to Paul Gulo, for a smooth and quick transaction.