Tell us about your experience with Acura of Westchester.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I cannot say enough great things about my service advisor, David Santos. David is truly exceptional—personable, fair, honest, and always willing to go above and beyond to ensure I am well taken care of. He consistently makes me feel like a valued customer and takes the time to explain what is needed to properly maintain my vehicle without ever making me feel pressured. Since returning to this dealership in recent years, David has helped me through many car-related issues. He has always remained honest, dependable, and committed to providing excellent service. He genuinely cares about his customers and always goes the extra mile to make sure everything is handled properly. I have been visiting this dealership since I was a child with my father, so it is especially refreshing to know that there are still outstanding employees like David who represent the dealership with integrity and professionalism. He is a tremendous asset to the team, and I highly recommend him to anyone looking for a trustworthy and knowledgeable service advisor.
Great customer service. We will return for our son’s car. Thank you so much.
David Santos is the bomb diggity!! I am always cautious coming into dealerships because I feel it’s always an unexpected costly thing outside of my reasoning to being there. David was in process of leaving out when I showed up and stopped to help me. He advised me of the wait til since I was super earlier and kept me in the loop via text regarding status. When additional recommendations came he wasn’t pushy and simply highlighted some of the issues that I should address asap since I drove around with my kids inside. That’s the true art of selling. Attaching an emotional connection to the problem for resolution. I drove 2 hrs to this dealership due to open schedule availability and I will be back soon to David to address these concerns not only because it’s needed but because David knows how to handle business effectively. Thank you David
They always treat you with respect, and they will always give you what's best for your car
Great service, friendly and helpful staff at the dealership; I dealt with Alicia who was helpful
Mike was the most knowledgeable—great sales person. The vest oft the best !!! He is highly recommended!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.