Attended to right away by sales associate. The person who helped me was friendly and was patient to explain the process. When I called back, he answered right away. Good experience overall on my first visit..

At first I thought I came to a good dealer . Helped me out the sales rep was kinda distant . But I did know what I want already . Once I bought the used truck. I made sure to get his number because I knew I would have questions . I reached out multiple times and got no response . My check engine light came on so I went to the service department and met up with Wendy . I came late so decided to reach her over the phone : I’ve been calling for three days with no response . I feel completely used and disregarded after I trusted them enough to buy a car. The worker service ever. Still waiting for a call back. I don’t understand why I can’t even get the courtesy of a call back . They have two secretaries at the desk in Botha the sales and service department . I wish I could return my car over this. Sadly.

I’m a legal court Interpeter certified NIC, Ed:K-12, EIPA 4.0, NAD-RID, Spanish/ASL/English nationally certified interpreter. Absolutely garbage place avoid like the plague when the sales guy checked us in the group chat was called top sharks. They lie, obfuscate and overall are trickster and manipulative.

From a Delighted Buyer to a Disappointed Customer — STG Bellflower, Please Honor Your Promises. I’m writing this review with genuine disappointment. I had a very positive experience purchasing my Honda CR-V from STG Bellflower on 01/25/2026, but in less than a month, that satisfaction has turned into deep frustration due to unfulfilled service commitments. During the purchase, Alexis (sales) and Jose (manager) assured me that if I get the deal done that day my vehicle would receive detailing, all scratch/dent touchups and all required fixes that is part of any purchase agreement. The battery from the car keys(remote) died just in 2 weeks after the purchase which they should have already replaced before sales. They had mentioned while signing the paperwork that an email had already been sent to the service team and that I would receive a call within a day or two to schedule the work. Unfortunately, that call never came. Since then, I have personally called more than five or six times, reaching out to different associates, receptionists, and even alternate phone numbers—yet, not one follow-up or scheduling confirmation has been made. Despite my patience and repeated efforts, I’ve received no response or support from the service team. I had my colleague join me for this purchase and witness this deal happening, he was also impressed and actually considering buying his next vehicle from STG Bellflower but now I have to share this overall experience with him, the complete picture of STG Bellflower after sales experience and warn him. It is truly disappointing to see how quickly the attentiveness and care shown before the sale disappeared after the contract was signed. The contrast between their pre-sale enthusiasm and post-sale silence is concerning and reflects poorly on the dealership’s commitment to long-term customer satisfaction. To all readers and potential buyers please be aware of all negative reviews and do not take them lightly else you’ll end up disappointed like I am. I took the time to write this not just out of frustration but out of hope—hope that STG Bellflower’s management and ownership will see this as an opportunity to restore trust. Outstanding service after the sale is what separates a good dealership from a great one. I genuinely want to update this review to reflect a positive resolution if my promised services are fulfilled promptly and respectfully. A business’s reputation is built not just on sales but on the integrity with which it stands behind every promise. Please make this right, STG Bellflower.

If I could give negative 1,000 stars, I would. Absolute waste of time and completely dishonest. What would you rate a dealership that ruins your entire day, wastes six hours of your life, and flat-out lies to get you through the door? That’s exactly what happened to me. I drove two hours from San Diego to Bellflower after being explicitly offered $22,000 for my car. I even questioned it beforehand because of the long drive. They reassured me and sent me a written offer letter confirming the amount. The moment I arrived? Suddenly, "Oh, that was just an estimate." After wasting two hours driving, they inspected my car and started nitpicking minor, insignificant issues on an otherwise excellent vehicle: They said the upholstery needed a total reupholstering when it just needed a little shampooing. They claimed a very minor dent was a $1,000 fix. They insisted the brake pads and rotors needed replacement, which turned out to be completely false when I had it checked at another shop. Because of these supposed "issues," they tried to slash the offer by another $1,000+. When I called them out, they did the classic "Let me talk to my manager" routine. I spoke to at least five different people, all repeating the same scripted nonsense. They did not honor their written offer. They wasted my entire day. They relied on deception to get me there. I eventually walked out, furious and exhausted. I’m writing this so nobody else makes the same mistake. Be extremely careful. Do not trust their offers. Whoever designed this policy should be ashamed. This was one of the worst dealership experiences I’ve ever had. Do yourself a favor: stay far away and don’t waste your time like I did

I will say they have a nice inventory of used vehicles, unfortunately even with a maintenance yard 200’ away they seem to poorly maintain and properly fix the vehicles. Things broken on multiple cars that could have easily been repaired shows me they don’t care and just want to turn the car around quickly. Sales managers are incompetent and so is the staff stay far away and save yourself from any worries down the road.