106 Northside Drive East
Statesboro, GA 30458
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Very professional and courteous to me. They were very fast with the amount of people waiting to get serviced aswell.
Took my truck to Franklin Collision for an insurance repair my truck had been damaged in the hurricane so the paint on my truck was chipped and scratched all over the truck, when I picked up my truck my truck has only been partially repaired the painting that was done to the truck looked great but the job was not complete there are still numerous scratches and paint Nicks on my truck they were merely buffed and not painted. There was a detailed list or rather invoice sent of what all was done to my truck and I do not feel that half of the stuff was done. So no I'm not satisfied with the repairs to the paint on my truck performed here.
Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time
For buying cars this place was great, for service I have a huge issue with my experience as I have brought my truck in 7 times in less than a year for a low coolant issue. I have paid for numerous parts and pieces and still get the same error, had similar experiences with same issue with warning with other parts that have to be brought back. Friendly people but they also are not great on contacting and support as I was told someone would call me back after they talked about and here I am almost a week later, no phone call. I hate posting this kind of revue, as I have bought several vehicles form them and my dad more so. At this point not sure how to handle it, as going somewhere else after spending all that money there seems wrong.
Everything and everybody was great ,good performance and great care. I would say to franklin Chevrolet in Statesboro, Ga. "Keep up the good work, and thanks for your hospitality, patience, and mainly, "Putting Up With Me". Love you guys!!!
The service associate was very professional we were in and out in a timely fashion each time I have to bring my vehicle back for service
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