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Chris was excellent. Service was fast, friendly, and worry free. I will definitely continue to have my car serviced at Gorden Grove Kia. Outstanding customer service!!!
Luis at Garden Grove was patient, knowledgeable and overall gave great customer service. Would only go back for his assistance
Good customer service and clean waiting area.. wait was not long at all. Thank you.
Buen service al cliente lo recominmuy buena am a bilidad desde que llega uno lo tratan con amabilidad
My 8 year old Kia Soul was having engine problems, took it in to Kia Garden Grove for service. Luis the manager mentioned I may have a warranty left since I was the original owner. The tech ran diagnostics and Kia approved the warranty. I was offered a loaner while my engine was replaced. Every potential cost was explained in case the warranty was not honored. Luis was knowledgeable, courteous and everything went extremely smooth.
The service department was kind, efficient, and seriously customer service oriented. It's always a pleasure to bring our fleet vehicles in for service.
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