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Lukas Velazquez was most helpful and knowledgeable with buying a pre-owned car, an absolute pleasure dealing with him and this dealership.
Dion has been amazing dealer he did everything in his power to make it happen as a first time buyer. I honestly might come back and buy another car if I needed one again in the future, definitely WORTH the drive from Chicago IL.
Robert Paterala has single-handedly redeemed your company's reputation. My previous two experiences with Napleton's service department were not ideal at all and I was incredibly hesitant to return for fear of another disappointment. Robert took care of me right from the start and got my vehicle looked at way ahead of the scheduled appointment that was set up with the phone representative. He was able to understand my problem after I spoke with him, given that the phone representative did not communicate why my vehicle was being towed to Napleton (seriously, work on that). Robert was extremely communicative with the status of the car (way better than my previous two reps) at every stage of the repairs, and took great care explaining every item of the final bill. I not only want him for all my follow up appointments, but other customers would benefit from Robert's level of service. He should seriously train your staff on how to approach service, as he is in my mind the gold standard of what a service representative should be. Give this man a raise already, if this overly long review has no other effect. Thank you, Robert!
John did a great job working to get the car and price that we were wanting to pay!
They worked with us and made the process simple and easy. They were very friendly. Highly recommend! I would definitely purchase from them again.
Daniel O'Brien did an excellent job getting my 2017 Sonata Hybrid Limited the attention it needed on a very busy Saturday in the Napleton's Valley Hyundai service department. Daniel and the team at Napleton's know this is my "forever" car and have worked very well with me to maintain it with that in mind.
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