Gates Toyota

640 W Ireland Rd

South Bend, IN 46614

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Clean service area with attentive and knowledgeable techs focused on providing efficient and professional service.

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante.

Daniel was great to work with, answering all my questions and helped me get to the payment I wanted.

I always appreciate the free transportation service. The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was accelerate, let off, accelerate, let off. It was constant! I had to ask him to use the cruise control because it was so bad. Great guy, safe driver, but his driving with the acceleration. I just suspect i'm not the only customer who is feeling like this.

The oil change went well and had my tires rotated. Timing was good and left

I got an oil change and tire rotation. There was no wait. Staff was friendly.