10671 Parkside Drive
Knoxville, TN 37922
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As always the service department was awesome. I have always dealt with Justin and never been disappointed
Justin is always courteous & had my car serviced in a timely manner..I have been a customer for 40 plus years & love all BMW's I have owned
Great service on an oil change. I was in and out fairly quickly and car came out clean and ready to go.
Always a great experience at Grayson. Matt is a wonderful service rep, explains the procedures well and very efficiently.
Kevin(salesman), was GREAT to work with but the rest of the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here were unprofessional compared to our previous 2 BMW of all places on the left coast. We did short term lease while we're waiting for the rollout of the new model. Hopefully when we head back then now have a new management team. If not, we'll head to another dealer.
Kind, thorough, focused and contentious. Matt and the Greyson team do a fantastic job keeping me up and running with all my cars.
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