Tell us about your experience with Ford of Kendall.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Excellent Service especially from the salesperson Manuel, very friendly, knowledgeable, I am very satisfied with his attention and assistance
Gracias a Brian por toda la ayuda, me hizo todo fácil y claro. Muy buena atención
Everyone you come across is courteous and welcoming. It is a pleasure dealing with everyone there.
Muy satisfecho con mi compra. El servicio fue amable, transparente y me ayudaron en todo momento
Drop in service quality: 1. Went for safety recall, told to leave the car no loaner available, no suggestion but to wait until the end of day. Making an appointment was not an option either (!). 2. My 31000 points disappeared because of a form filling problem. Had to re sign documents but points not yet reinstated. Told this problem has happened before with other customers.
Everything went well until I took possession of the vehicle without everything that was promised actually done to the vehicle. The end result was that the salesman who sold me the truck never kept his word and I never got what was promised. All my calls and text messages went ignored from that point on. Will not purchase another truck here!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
