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service Dept.
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I bought a car from Leon Katon, Amazing Salesman, very pleasant to work with. I would recommend him to anyone buying a car. He treated me like a person, and not a number.
The lady at the counter was very polite and knowledgeable. The rental guy as well.
Megan was great, as were the technicians that worked on my vehicle. The multimedia of the inspection, oil change and tire rotation was very much appreciated. The dealership is clean and there is plenty of space in the waiting room.
It went just like it should, smoothly. No surprises. Everybody was polite and respectful. I did write more than 15 words.
When I wanted to upgrade to a Rav4, I knew I had to reach out to Jesse. This is my second purchase though Jesse and it was just as easy and flawless as the first! Dennis was super polite and thorough in making sure I understood my options and Jamie reached out to make sure all of my questions were answered. I after the purchase, I returned to the service department a couple of days later to have my winter tires installed and everyone in the service department was very kind and accommodating. I had been suffering from some serious back pain and Megan did everything she could to accommodate me during my wait, and Jeff brought my car right to the curb so I didn't have to walk. A great experience with wonderful hospitality.
I arrived early for my appointment but they took my car in promptly with no hassle. Good overall experience.
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