Great dealership and sales personnel. Very hard working salesman and women. See Fatima and Vlab, they both did a great job in showing myself and wife what we wanted and drove over from Sacramento to see and buy. We bought our 2016 ram 2500 from them on Sunday. They both worked hard on cleaning the truck up before sending us on our way home with our new truck. We are very grateful for their good deal as well. We would buy from them again if they have what we want again when ready to buy our next auto.

I have bought two cars from here Sammy and Conni have always been super honest and helpful. My wife and I have always gotten red carpet service. I true fully never had a bad experience here at all. Not sure what happen to the other buyers.

Scam with false advertisement to collect personal information. Volkswagen of Hayward and Hayward Nissan are running by the same group of liars. I received a quote from Abby Mujadadi in an email. I contacted the dealership in the same day with a decision to go ahead with the purchase and had a long call with Sami Mujadadi (as Abby was out of office). Sami promised me that he can replicate the deal that Abby has earlier provided. Sami collected all my personal and sensitive information including social security number, phone number, address, driver license number and birthdate. Sami told me that providing all this information will make the transaction quicker for otherwise I will have to wait for a longer time at your office. I trusted him and acceded to his request. I waited for 3 hours and finally received a call from Sami with an update. Sami, however, told me by then, that there were some errors in the quote that I received from Abby and he couldn't replicate the deal. I was disappointed and apprehensive as he has already collected all my personal information. When pressed further, he actually replied "I don't have to honor the price; no such thing as I have to honor the price. If you sue me, I'll see you in court". what kind of customer service is this? The deal has proceeded to almost the final point indicated by Sami asking for all my information and that the price is the firm offer. I've also filed a complaint with Nissan USA, but I have not received any responses yet. Stay away from Hayward Nissan, and Volkswagen of Hayward. No more Nissan for me for life!

Honestly, I love this place. I really do. Great people. The service is Y I choose to keep going back here. Better than the first vw i went to. They make me feel like they didn't want my business. Maybe Im just too sensative, but one of the online dealer guy was just so rude. N he hella send someone else to help us so we went to the Hayward vw. N even its hella late already, they stilk took their time on making it happen for me to drive my new car N offer a gas voulcher. They next two three days after I got my car, i wanna switch it But I guess it wouldn't be such great idea to do that. .. they said. But I appreciated that they take the time to sit down n break it down to me bout the facts and all. Though I really feel like they just hella being lazy to redo all paperworks. But after all, I got a unbeatable super duper deal with hella nice dark tinted window for hella good price also. It took kind of long for it to be ready, but hey, at least I get to drive a differnt car while my car is in the shop still.

I am not a fan of going to a dealership and spending the whole day there. This was not the case when I got there, I was not hassle at all, I was able to make my own choice, received more money as a trade in than what it was recommended by Kelly Blue Book. This has never happened before to me, I always have to fight to receive a good price. The amount of time was very good, considering that my case was not easy. Overall, I highly recommend coming in and finding all of this by yourself, do not take my word for it. You will see that everything I mentioned is true.

I live in Santa Clara and picked them, read and find out why. Best Experience, Very accommodating, made me feel very comfortable and informed every step of the way. Never felt pressured, actually felt I was in control. This is my first time buying a new car. And, the whole team came together to make me feel that I received a good value and I was making a good decision in the end. In part to how nice everyone was, Jay and I spoke on the phone originally. I got my information online and he was happy to answer questions about my findings. Connie helped me on the phone as well, and much more later. Then when I came in Yvette, walked me through options I was considering and features/differences. I am in sales, and was astonished how the style was very warm here at Team VW of Hayward. (I called the #1 guy at Sunnyvale, and all he could talk about is how I was lucky I called and he's #1 in the bay area and I would come into see him, grr, he came on too cocky and strong-hate that!) >>>Bottom line I used truecar and did my due diligence calling 4 other dealers, THE WERE MOST COST EFFECTIVE driving out of the lot! <<<< (as I am in sales I made them all compete to give me a true deal) Abby( super nice as well) and especially Sammy helped me immensely with my financing and made that experience a positive one It is worth a visit here!