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sales Dept.
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It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great
Overall, my experience was positive, but I was disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charge for wheel locks, neither of which were clearly explained upfront. When we questioned these fees, the dealer initially agreed to remove them, but then attempted to convince us to re-add the package at a reduced price of $1,000. After we insisted that we did not want it, the dealer still included the wheel lock charge, claiming there was no service technician available to remove them and we had no choice but to accept it. However, after leaving, we noticed that the service station was open and staffed, so it appears removal would have been possible.
Was a fantastic time taking my car to Heiser ford everyone was extremely nice to me.
It was a fantastic experience taking my car in for service great communication and time effective.
Prompt courteous, they went out of their way to ensure I had a great experience
Great innovative service s. The service works with my busy schedule. I'm glad your center is close by.
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