Please update the areas marked in red before submitting.
How would you rate Terrence Stamm?
How about Heiser Toyota?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Very good experience in reaching an agreeable sale price. Errors in recording the transaction correctly were frustrating, but we worked through it. I was not happy thg that on the day I picked up the vehicle I was told it was a different price. Poor communivation between sales and the front office. Also NO communication on when the vehicle arrived. I had to keep calling for info instead of the salesperson calling me.

Described what they were doing and kept me updated Just six more word. I don't really know what else to say

They were able to get me a car that ran well and if it had a problem they fixed it for me free of charge.

Pleased with the communication regarding work to be completed and expected time to completion. Pleasant experience overall.

Quick and easy My car was serviced on time and the staff was informative and helpful. I was done sooner than predicted which was nice as I was staying. The waiting area and snacks were nice

It was great quick and easy they finished in less than an hour with the full inspection and tire rotation