Tell us about your experience with Heiser Toyota.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very good experience in reaching an agreeable sale price. Errors in recording the transaction correctly were frustrating, but we worked through it. I was not happy thg that on the day I picked up the vehicle I was told it was a different price. Poor communivation between sales and the front office. Also NO communication on when the vehicle arrived. I had to keep calling for info instead of the salesperson calling me.
Described what they were doing and kept me updated Just six more word. I don't really know what else to say
They were able to get me a car that ran well and if it had a problem they fixed it for me free of charge.
Pleased with the communication regarding work to be completed and expected time to completion. Pleasant experience overall.
Quick and easy My car was serviced on time and the staff was informative and helpful. I was done sooner than predicted which was nice as I was staying. The waiting area and snacks were nice
It was great quick and easy they finished in less than an hour with the full inspection and tire rotation
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.