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SERVICE ADVISOR WAS ON POINT THE WHOLE WAY THROUGH, AS HE ALWAYS IS WHEN MY MKX IN FOR SERVICE/REPAIRS. VERY PATIENT AND EXPLAINS IN DETAILS WHATS GOING ON.A+++ !!!
John D'Alessando and Hempstead Ford have done it again. they have always made our transactions as smooth as possible due the professional level of service and attention to detail everyone can appreciate. Thank you John! Happy to do more business with you.
They sell you a great car, and then give you the best service imaginable. Karen Wunderlich, John Lydon and John Berto are the best people ever to work with. Your vehicle could not be in better hands anywhere.
They sell you the car. Service is on their terms. Something doesn’t get fixed
Had a very pleasant experience. Although my Explorer was found to have an issue that required extensive work. My advisor John Lydon kept me informed all the time and advisong me that Warranty would cover the repairs. Had the car delivered to my house upon completion. Overall a very good experience.
There are service department, was incredible.Did everything in a timely manner?And in a professional way.
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