Vw of North Tampa provided excellent customer service for me and my partner. On our purchase.

I had an. issue with a used car that I had purchased about 40 days ago. The service techs moved me to the front of the line making my issue a priority. Several techs worked to diagnose the problem , and fix the issue promptly. The prompt service was much appreciated due to the fact I live an 1 1/2 hours from the dealership.

Everyone we dealt with was excellent especially Jasmine who took us for the test drive.

I am always taken care of so well with communication every step of the way and Mandi was exceptional once again!

Jason was very kind, patient, and helpful throughout my process of buying my first vehicle

My experience with Volkswagen of North Tampa started off a bit rocky from start to finish on the sales side, but what really mattered was how it was handled in the end. Chris, the General Manager, did everything he could to completely turn the situation around. He took my concerns seriously, addressed issues that should never have happened, and made sure everything was handled in a timely and professional manner. His effort and commitment truly changed my overall experience. I also want to give a huge thank you to Kevin Emerson and Jakub Sztor in the service department. They went above and beyond to take care of all of my concerns, making sure everything was resolved thoroughly and with great attention to detail. Their professionalism and dedication did not go unnoticed. Because of the way this team stepped up and made things right, I will absolutely be returning to Volkswagen of North Tampa for both service and future sales.