3750 Richmond Hwy
Alexandria, VA 22305
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sales Dept.
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Great purchasing and trade in experience. The sales rep was courageous and helpful and helped us get a fair price for the purchase and trade. We were very happy with our experience at Alexandria Toyota.
Service - I would say overall the staff and departments need to make better efforts with communication between the departments AND customers. The quality of work is great, but trying to get someone to help you is a nightmare and arguing with me about my new vehicle when no one can even find it in any of the service departments. I got the run around with the blame game on who had it was nerve racking and frustrating. Please work on communication!
Great experience at this dealership! Omar provided excellent service and helped me get a great deal on my dream car. Highly recommend!
This is my second time to buy a car from Alexanderia Toyota I know three more dealerships but this is uniquely arranged and everything is fine and I appreciate the entire process that you have.
I had a wonderful experience at this dealership, they saved the day after a smaller local Toyota dealership in Prince Frederick, MD nearly forced me away from Toyota all together with exceptionally rude and unprofessional behavior. My salesman, Sangar and the sales manager, Ale, stepped in and made me feel valued and appreciated. They worked diligently and quickly to get me the most possible money for my trade and the best price for my 4Runner Hybrid. The whole purchase process was fast, the finance department was fantastic and I was in an out in record time! I also appreciate they accommodated my schedule and stayed open later to finish the deal, no one complained, everyone smiled and I felt like a human being and not just a statistic like I have at many other dealers. This dealership is amazing, I highly recommend them if you are looking for a Toyota!
Straightforward and very efficient experience. Low key pressure for upsales and easy to deal with.
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