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What Others Say

Daniel Afriyie I dealt with was polite and professional. He answered all my questions and very knowledgeable about the cars

Alexandria toyota is a very friendly dealer place with Excellent services and they know what they are doing.

I bought my last two cars from here and all the maintenance. It was excellent service every time.

From the minute Eric C. answered my call in Sales, things went smoothly, and I got just the car I was looking for. Eric went above and beyond for me. He knows how to sell without the high pressure. Even closing on the car in the business office was a quick, efficient process. I am very happy with the service and my new Limited Edition RAV4!

I had a great experience with the service department. I have a 20-year-old Toyota Highlander that was purchased new at Alexandria Toyota. It was getting to be time for the timing belt service. I initially consulted with Jenny Kirby on the service in June. She gave me her card and said, "call me directly when you want to bring it in and I will make sure the parts are here". I didn't make the call until August. Jenny checked and the parts were on the shelf. I dropped the car off the following week. Jenny got me a nice rental to use, and my car was finished a few hours later. Thanks Jenny and the Technician for the attention to detail on a comprehensive service.

Reference: Maintenance Department: to date, they have provided great service in a timely manner! The service advisor was very friendly and customer focused; always providing timely updates on the vehicles status! Now, in reference to the sales department: although I was not dealing with the sales department, while sitting in the waiting area, I over heard one Hispanic sales representative mocking the customer that he was speaking too on the phone with another Hispanic sales rep, stating words to the effect: “these hillbillies (in Spanish) are ignorant and boasting about taking advantage of them for all that they can get” because they were ignorant! Being of Hispanic decent, I found this very disturbing and unprofessional to say the least and so did my wife who is an Hispanic medical doctor!