excellent purchasing expereience, would def recommend the dealer. rami the owner was great and the pricing is spectacular

I bought a car for my daughter on December 23, 2024, paid $23,000 cash. Less than a week later, on Sunday, December 29th, all the warning lights on the dashboard lit up and the car wouldn't start. My daughter was stranded. After contacting Kelli about the issue, I was advised to take the car to their shop or use the extended warranty I had purchased from them. It's unfair to have to repair a newly purchased vehicle. long story short, after being given the runaround by the owner Rami, who suggested I trade in the car for another problematic one, I refused. He told me just give him the document that says what wrong with it and he will fix it and charge more for the car. The nerves!!!! It's worth mentioning that most of the cars on their lot have been in accidents and are faulty. I eventually took my daughter's car to Tameron and paid $4,000 out of pocket, despite having an extended warranty, to fix all the issues. They push extended warranties because they are aware of the issues with the cars. If I hadn't bought the warranty, I would have been out $10,000. If you're considering buying from them, ensure you get a thorough car inspection (even if there are no warning lights on the dashboard)

I purchased a 2014 BMW for 12,400 cash get it home and it doesn’t want to pull right now I feel like they ALL are ignoring my calls any suggestions

Long story short…. I purchased a BMW cash for 22k and 24 miles down the road the coolant line busted resulting into a blown head gasket. Mind you, I got the vehicle towed back to them. They refused to fix it or offer any sort of solution. They also refused to trade it and advised its bc the engine now has issues. I now have to replace an entire engine in a vehicle that I drove less than a hour.

I was preapproved for financing through their financing and WestLake. I am out of town and cannot come in until tomorrow. Got an email today saying the car had been sold out from underneath me. They could have easily gotten earnest money from me until I got back into town. I am beginning to believe it was already sold when I talked to Mike on Monday because he was trying to convince me to look at other cars on the lot.

Easiest transaction I’ve had when buying a car! Bob is awesome!!!!!!!!!!!!!!!!! He will definitely be my go to go from now on! I’m in love with my Jag