Very fast check in. All work thoroughly covered. All service was completed on time. Shelby even remind me that I had a coupon for free wipers.

Issues were clearly explained, without overbearing pressure, in a timely manner. That's exactly what I wanted.

Initially, the tow truck dropped the car off on Friday. I was then contacted on Monday, and the experience was good, with calls and text updates. However, when I texted on Tuesday to check on the vehicle, I was told it was ready for pickup. I then had to call the service department to confirm it was ready. It turned out the technician drove the car one more time, and then I received a call back from the service advisor confirming the car does have a problem. I then waited for the warranty to approve the car's issues, but no rental car was approved yet. It wasn't until Thursday that I tried to reach my advisor but received no response. I had to call the service department again to find out that David was out sick. I then called the warranty company that approved my service, and they told me they only needed three questions answered to proceed. I was able to speak with Carlos, who helped me and told me to pick up my rental on Friday. Upon arriving on Friday, the rental wasn't approved. I had to call the dealership again to get it approved before I could leave. I returned the rental the following Wednesday and was able to pick up my car.

Everyone was very friendly and helpful which made for a very smooth experience I liked that there was very clear communication from the dealership as my car was being serviced

Great service and a very quick, very friendly and very clean place specially when you are with your family

Mike Severino is an amazing person with a great personality in general everyone at Greenway Kia East are Great!!!! Beyong my expectations and Pedro Sotolongo to whom was recomended to me for my brother in law is amazing my experience with this sale man was incredible I recomended this dealer 100% as place to do business and special this sales man Pedro Sotolongo