Joe our advisor at Howdy Honda is amazing. He always take care of us and makes sure we gegt the best service experience.

Absolute horrible experience with this dealer, they will not call you back. They will not send you any information unless you actually go to the sales department and get them to help you out. When I bought my son’s F150, they sold me an oil maintenance plan for $900, a maintenance plan for $3750, and I can’t get nobody even answered the freaking phone. Nobody calls you back I’ve had the truck for over a year and haven’t been able to take it in for an oil change to get that free oil change that I paid $900 for. Their customer service absolutely sucks buyer beware I would get out of even trying to do business with these people. It’s amazing how bad of experience that I’ve had. I have never said that about a car dealership ever in the Austin area. The warranty they have, they sell you very expensive, but they don’t call you back the service department or anybody. I was trying to get my paperwork from him again the only way I was able to get it. There was a guy named Will there the sales person great guy help me out. I’d ask him to have the service department to call me and I’m not sure if they have or haven’t. I’ve been working for five straight days now try to set an appointment with them. They don’t answer the phone or they got you go into a voicemail box. Run run run from this dealership.

The Howdy Honda team and advisors are always helpful and provide my best options when I get my car serviced.

Jesse Bracamontez was very helpful during my visit for an oil change! He kept me updated as I waited and made sure I understood the recommendations for my Civic at the end of service. He also helped me clear a recall issue. I really appreciated it all!

Our family has bought six cars from this dealership over the last 25 plus years. We appreciate the clean and comfortable waiting area with free drinks and snacks if we need to wait for the service being provided. My last oil change was done very quickly and of course they were very friendly and pleasant to deal with.

Robert was extremely helpful from start to finish. He got me in and out very quickly and answered all of my questions promptly.