Tell us about your experience with Genesis Santa Monica.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Had 3 rd service on my Gv80 ….. Jose took care of everything from booking , to checking me in , providing an Uber to take me home ( and bring me back later when car ready ) Jose went through the work done , was friendly and helpful ….. I left entirely happy with every aspect of this service process
The service writers are courteous and accommodating. There are no complaints with the service. I have used two other dealers and this one is best.
everyone was polite and attentive, Monica took many steps to make the delivery of the car to meet my busy schedule.
It was great! I especially appreciated that Genesis picked up the car and kept me updated on the service.
Benson is the absolutely best service advisor, extremely tentative and cares about your needs. Highly recommend
Efficient and responsive. If they weren't so busy they would be unbelievable. Had a hard time duplicating my issue but eventually we solved the mystery.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
