Tell us about your experience with INFINITI of Willow Grove.
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Service Department is Professional, friendly, and efficient. All of my questions are always answered and dealt with like I was family. Would highly recommend Faulkner Infiniti Sales and Service to everyone.
Faulkner is my go to for certified pre-owned SUVs. Great selection, superior customer experience and excellent service. The Faulkner Team genuinely cares about you making the right decisions for you and ensuring you get your needs and wants met.
Steve and his staff did a wonderful job with along my experience at the dealership comforting and encouraging. They made sure that they kept me informed and aware of all the issues that the car had
No courtesy vehicle, dropped my car off for diagnostics was told would be ready same day never received a call. I specifically stressed my vehicle is especially important i have special needs kids that I have to take places. Greeting staff and mechanics were professional and courteous.
Steve, my service agent was clear with all items that needed to be done. There was no pressure for me to do things that I didn’t think was necessary or that I wanted to wait on. Vehicle was done on time as was promised and work was done to my satisfaction. Would recommend Faulkner Infiniti to anyone!
The process for buying out my lease was seamless. Joe Messina and the entire team that helped us were EXTREMELY helpful.
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