1797 West St
Annapolis, MD 21401
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Very courteous dealership! Debra Foster, Ken Criswell and Chris made this experience great. They definitely provided the definition of: Simple. Honest. Fair. !! I highly recommend Bayside of Annapolis!!
Exceptional Experience - A True Testimony to "Simple. Honest. Fair." After visiting five other dealerships, I was almost ready to settle, but I'm so glad I didn't. My experience at Bayside Chrysler Dodge Jeep and Ram of Annapolis was unparalleled. From the moment I walked in, Joe Ward, Product Specialist, and Kenny Cresswell, General Manager, treated me with the kind of professionalism and genuine respect I had only encountered at high-end luxury dealerships like Mercedes-Benz. I came in with a pre-approval from Navy Federal and pricing from another dealership. Rather than dismissing the information or pressuring me, Kenny took the time to review everything carefully and, like magic, put together a deal that far exceeded my expectations. It wasn't just about getting a vehicle. It was about how I was treated throughout the process with transparency, patience, and integrity. Joe was equally phenomenal--knowledgeable, friendly, and committed to making sure I had everything I needed without a hint of pressure. He listened. He followed up. He delivered. The Bayside team's commitment to their promise, "Simple. Honest. Fair." is not just a slogan. It is the standard they live by. After this experience, it is not just a dealership I will return to, but one I will recommend without hesitation. Thank you, Bayside, Joe, and Kenny. You have earned a customer for life.
Knowledgeable, friendly staff, that is willing to work with you. Process went well. Would recommend to others.
Ciarra, Chris, and Marva were great! Ciarra was super helpful and informative. Also, she was not the pushy salesperson type. Chris was good with my questions.
Alisha Bryd was amazing. In my quest to find a vehicle that I felt safe in and comfortable to drive, I found a used vehicle at Bayside Annapolis. Alisha went above and beyond to communicate with me on every aspect of the purchase. I worked with Marva in finance. What a breath of fresh air. She spoke with me about all the options and helped me make decisions that fit my situation. Worked with Gerald as well. All together amazing team with this purchase.
Great excellent customer service thank you for all help and assistance in purchasing my vehicle.
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