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Can’t say enough wonderful things about my experience at Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 miles to another dealership to get me the car I wanted. Even weeks after when I had some questions, they were very helpful. I drove from Harford County to Bethesda to buy my car and it was worth it.
Excellent Dealership, just bought our second car from here. We are going home happy and satisfied with the service and help we received from our seller Jose L. Redd. Great sales consultant!
Jose Redd provided excellent customer service. Answer all my questions.. he made sure to solve all problems by taking the time needed. Was friendly to my family and made sure everything went as smoothly as possible.
Jose Redd was very helpful and very professional. He went out of his way to show us the new bells and whistles on the hybrid Camry that we purchased.
Jim Coleman Toyota provided excellent service for my wife and me. When they did not have the model we wanted in stock, they found it in a different location and obtained it for us. We worked with Jose Redd, who stayed on top of the situation and was responsive to our needs.
We don't shop for cars every day! We had the opportunity to do it with Mr. Redd and the experience could not be better. From the moment we arrived at the dealer to the point we left (a few hours later), Jose was with us and his advice was always franc and honest. At the end, and with our new car already parked in front of the house, we could not stop talking about him, like if he was part of the family. For sure, the car is great, and Jose will remain in our memories for the years to come.
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