Tell us about your experience with Joe Machens Ford.
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sales Dept.
finance Dept.
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administration Dept.
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Duron was patient and kind and helped figure out financial package that we didn't understand. Jordan set up our cell phones in the vehicle. We realize we have to use the technology to really understand it but I am very intimidated by it all and alarmed that so much learning is done on the screen. Both Duron and Jordon were very friendly and receptive to letting us call with questions. My husband and I both realize we should probably have had one of our children help us make such a big purchase.
The entire staff starting my salesman, Jason Lane, did an outstanding job. I absolutely love my car so far. The staff was very considerate.
Marc was so extremely helpful in helping us wade through the paperwork. He was very polite and respectful and was a true gentleman.
Easy to work with, quick process, great communication. The salesman wasn’t pushy but very informative. My second vehicle I have bought from them.
Excellent service. Staff was friendly and very knowledgeable. Service was top notch from the very beginning. I wouldn’t shop anywhere else.
I feel 6 hours was too long to drive two cars then pay cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though.
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