THIS PLACE IS VERY DISHONEST, They gave us xxxx when we bought our car. 3 weeks after we bought a 12 thousand dollar car from them, the car broke down and left me stranded in the middle of a very busy intersection with my kids inside. They came and towed the car and said they would take a look at it, it took them 3 weeks for them to get back with us and tell us that the engine had given up. I was furious, how can an engine give up after 3 weeks of buying a twelve thousand dollar car! Do they not inspect their cars before they sell them? They called me to the office and said that they would give us a brand new engine and that they were going to invest 4,000 dollars on it because they felt so bad this had happened so soon after we bought the car. We left happy believing this guys would take care of us, it took them over a month to fix the car and by then we were doing a payment on a car we didn’t even have! Finally we got the car back and the engine was not new, it was a used engine with 124 thousand miles on it, more miles than the old engine supposedly had. On top of that, when we got the car, the air conditioner would mildly work, and we told them to fix that too, but they never did. To this day I still have to take the car to have the air conditioner fix because they sold us a car with a broken air conditioner, The weather was cool when bought the car, but now is really hot and I have to open all the windows to not suffocate of heat in there. If you are looking for a good experience buying your car, I would not recommend you going there, their customer service is Awful as well. Especially from Alvarez himself. One of the worst experiences in my life. I could go back to ask them to fix the air conditioner again, but they treated us so bad, it turns my stomach just to think about. I was disgusted with their level of dishonesty.