The salesperson was very helpful as well as the finance person. Had a question about how to use the Driver information screen. The service department was very helpful in explaining and telling me how to get a duplicate key

They were Nice to work with, the oil change was done well within the time I was told

Original Work requested was fine. They left the key on during the work and made the battery die. Proceeded to tell me the battery was bad and tried to upsell me a new battery when it didn’t need one. Classic dealership service…..

The mechanics truly do a great job of determining the issue with your vehicle. The biggest issue is the communication with the customers during the process. My car was in the shop for almost 3 weeks, and I had to reach out to the in order to find out what was going on.

Things went well but after 2 hours waiting I was offered a courtesy vehicle. Should have offered me this when I arrived knowing the service was going to take hours.

Second time I brought my new car in for service. Communication about what work was accomplished has been zero with zero follow up. This is my fifth vehicle I have purchased from Joseph. Tim Perry is awesome but the service dept has been a disappointment