Jack Madden Ford

825 Boston-Providence Turnpike

Norwood, MA 02062

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What Others Say

will not ever do business there again .took my 2002 f150 there to change transmission fluid .could not supply a ride home to south norwood up dean/wash 72years old w/arthritic knees.later that day madden called to say machanic would not work on my truck.too old and rusty...picked up truck next am. went up the street to carmax and bought a 2022 dodge truck paid cash 40000.00 your loss madden.

I recently purchased a vehicle from this dealership. The day after I picked it up, I noticed a minor issue. When I saw the problem, I went back to the dealership. The salesperson told me they would speak to their sales manager, and someone would get back to me. It has been two weeks, and I still have not heard back. I was having a great experience until now.

cant say enough dropped van off on Thursday got it back on Friday oil pan brakes just a great job and service

Review so far: Normal 20k service & inspection sticker + whatever Ford had indicated for my bronco. Car was picked up at home yesterday morning (that service is nice)....... BUT I still don't have it back 24 hours later. Promised contacts for updates have not happened on time, no one picks up the phone other than the dealer operator, no one is responding to texts currently. Can't even assess the actual work done because it is a total black hole. Right now a total "incomplete" and I am left without any vehicle.

Great dealership, great service and good people. See Clayton Burns he is committed, professional and honest.

Had warranty done on a 2020 F150 replaced all related 4x4 parts in front end. Truck was in shop for 3 weeks but everything worked out fine. Service dept.did a great job dealing with out of state warranty co.