Ordered truck after dealing with Derek and Nick. Very pleased with price and entire ordering process. Looking forward to getting truck.

Gave me the impression he felt i couldn't afford the vehicle. Zero follow-up. Ended up spending $100k elsewhere.

Sold me a car with a drivers side window that wouldn’t roll up in FEBRUARY!!! And NO RESPONSE ABOUT IT! Left ME to foot the xxxxing bill after I already paid $30k!

They refuse to jonor my bumper to bumper warranty! I'm experiencing a burning smell and vibration in the steering wheel, and apparently they are complete idiots that know nothing about cars, or they are dishonorable thiefs! I would not recommend this dealership to anyone! Horrible!

Brakes on my F-350 got wonky at the beginning of my 1000 mi white-knuckle drive to Madison. I took it in to Kayser Heavy Truck service on 8/5/24, not expecting them to be able to get it into the shop anytime soon. Not only did I get a diagnosis right away, but they were nice enough to fit it into their schedule and begin repairs immediately. I also took the opportunity to have them replace the front tires and perform an alignment. Everyone I interacted with was professional, knowledgeable and easy to work with. I don’t know everyone’s name but as a team, they had me on the road the next day. Shoutout to Jeremy for not only repairing my brakes and replacing tires; he also eliminated a slow leak in another tire that had confounded two other shops in the past. Experience matters! In short, the Kayser Heavy Truck service department got the job done right and fast, and at a reasonable cost. Highly Recommended!

Very helpful, always there to help offered to fill up the car the next few times in the area