After going back and forth on the price, we agreed on a price. Hard credit check pulled (effects my credit score) and financing set up. I am making the 2 hour drive the next morning to buy and I get a call they sold the truck to someone else are reneging on a done deal. When people think of shady car dealers this dealership is the definition of shady car dealer.

Let me start by saying that I don’t typically like anything about buying a car, but Kerlin Motor Company has changed my mind about that. I can’t say enough good things about Curt and Aimee at Kerlin. I found the Explorer that I was interested in online. I would have to travel over 80 miles to get to Kerlin so I had a lot of questions. Aimee, my sales person, continued answering my questions even after the dealership closed. She also sent me a video and extra pictures to help me decide. Once I made it to the dealership, I purchased my new car, traded my old car and was in and out in an hour and a half (and that included the test drive)! Curt, the business manager, is a straight shooter who gave me a more than fair amount for my trade and got a great rate for me from the bank. I highly recommend Kerlin Motor Company and would definitely make the trip again for my next vehicle.

Kelis has helped us so much over the years: from common sense service issues, to new or used purchases, to quality care. THANKS to a great team!

To make a long story short, an oxygen sensor was not functioning upon purchase of automobile. It was replaced free of charge on 4/4/17. The transmission began to slip and was taken back to the dealer. Now I am stuck with a $4,000 vehicle with a malfunctioning transmission.

Great to have salesman and sales manager stay after hours to serve me and allow me to take the car home for a closer look. At time of delivery I appreciated the help to get everything switched from my trade in to my new used car. Best customer handling I've ever had. Thanks for your help, Steve keep up the good work and God Bless.Ron Wolf

I've bought two used "program vans" -- 15 passenger Ford E350 XLT vans from Kerlin in the past. It was a good experience, and I wanted to repeat it. I've always trusted Kerlin. Well, perhaps I was too vague when I described what I wanted when I came to them in October and said I was hoping they might locate another used E350. I do know that one of my contacts along the way exited Kerlin without my knowing it and weeks went by without my hearing from them. Bottom line is, I needed the van. I was motivated by a high mileage (272,000) van I needed to upgrade, and a tax burden I needed to alleviate. For some reason, this time around Kerlin didn't take my request seriously. I ended up finding a van on my own, traveling 100 miles to get in on December 30 -- just under the wire to meet my tax write off deadline.