Tell us about your experience with Herb Chambers BMW of Sudbury.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The team was communicative and the waiting area was comfortable and clean. There were no high-pressure tactics for unnecessary services. A great visit for getting my car serviced.
I had my oil change and brake fluid service done today. She was very friendly, professional, and helpful throughout the process. After the service, she clearly explained my service plan and patiently answered all my questions. I’d love to have her handle my next service as well.
The overall dealership is great, but the biggest reason we love Sudbury is due to Travis in service!
Herb Chambers BMW of Sudbury is a trustworthy Dealership that worked patiently me with me through the Vehicle Selection Process, Test Drive, evaluation and fair trade in of my current vehicle and the final steps of purchasing my New BMW. Highly recommend my Salesperson , Evan Vasilakeris as well as the Management Team of Andrew Crede & Charlie Karkaetedes who assisted. Everyone was helpful and responsive and made the car buying experience a great success! This is the 7th Vehicle I have purchased from Herb Chambers BMW of Sudbury & Foreign Motors Mercedes and always have found competitive pricing and of equal importance - GREAT SERVICE after the Sale.
My team was incredible! Jack O’Donovan was quick to respond to all my questions and guide me through the process since we had not yet met in person. I think everything was seamless. I then had a thorough tutorial with Julia Ladd, superb! Financing went smoothly as well with Chad Armstrong. Also, a quick shout out to Justin who got me on the right track after my initial phone call. At the end of the day Jack walked me out to review a few details so I would feel perfectly at ease driving to the Cape that night. I would highly recommend BMW of Sudbury! And, I love my new SUV X1. Thank you all! Best, Doreen Kieffer
Darwin (my sales representative) and the entire sales team were very professional during our lively auto purchasing/trade-in discussions. After several debates we eventually reached a conclusion that was fair to both of us. The financial discussions with the business office were clear and efficient. This is the second BMW that I have purchased at Herb Chambers BMW Sudbury. I will continue to return in the future based on the professionalism of the sales staff, business office and excellent service department.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.