13400 NE 20th St
Bellevue, WA 98005
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Very communicative without being pushy. Would definitely buy from them again. Everyoke we interacted with were positive and helpful.
I bought a used Chevrolet Traverse form GMC of Bellevue and was very satisfied. Franklin was our sales person and did a great job and his knowledge of the vehicle was amazing. I highly recommend Franklin and the GMC of Bellevue team.
When it comes to old fashioned customer service, and going the extra mile this is THE dealership that goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10
Lancer and Nick are my go to people at Kirkland Buick GMC. Always take care of me. Recommend them to anyone looking for a new car.
They gave a good rate for my trade-in vehicle, they gave great rebates and financing options for the vehicle I was interested in. Sales and finance staff were absolutely honest and matched our target prices. A pretty solid place.
Had a really great experience here, Nick and Lancer were very knowledgable and answered all my questions. I walked away feeling good about my purchase. I would definitely come back again when I want to purchase another car.
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