Very friendly, kind, they show their customers opinion and needs are top priority and respected

The service department is great. Clean facility, friendly and knowledgeable staff. Elizabeth got me checked in again today and again was great. Courteous and professional, giving recommendations, but not pushy trying to upsell additional services. She helps make the customer experience just different and positive at Klaben from what I have experienced at other dealerships.

I recently purchased a 2023 Jeep Compass from Klaben Auto, and what really stood out to me was their integrity and commitment to customer satisfaction. My first visit with a different salesman didn’t go as planned—I ended up leaving feeling unsure about moving forward. However, Tim, the sales manager, reached out to me right away and genuinely wanted to fix the situation. He emphasized how important honesty, integrity, and customer satisfaction are to their team and truly went above and beyond to correct the experience. When I came back a few days later, the entire experience was completely different. Chris, my salesperson, was phenomenal—knowledgeable, personable, and easy to work with. (He even dropped my rental car off at enterprise down the street so I could drive my new Jeep home!) Joby in finance was just as great- friendly, honest, and made everything simple and stress-free. Tim, Chris, and Joby truly went above and beyond to turn my initial experience around. You can tell this team genuinely cares about their customers. I absolutely love my new Jeep Compass and will definitely be coming back in the future. I would highly recommend Klaben Auto to my friends and family without hesitation!

First time customer at Klaben, had a horrible experience at another dealership I had been doing business with for 9 years. Well I can honestly say that Klaben made this new vehicle lease a simple, quick and hassle free experience. Faith Workman and Chris Hamilton were a pleasure to work with. I would highly recommend them.and give them both kudos!

Amazing team. Professional fun and down to earth. No pushing. Just calm. Get the job done. We will definitely be back for future purchases. Greg was perfect for us. Just clicked. Great service. Treated with respect. And straight to the point no games.

Ken Harris was so easy to work with – great communication and a great understanding of my vehicle – as well as a very personable sales guy. Explained everything so well. This was the easiest/quickest process I've ever experienced when getting a new vehicle. As a long-time Klaben customer, I'm happy to once again use Klaben Chrysler/Jeep/Dodge. This dealership has the best sales and service guys by far.