Tell us about your experience with Koons Volvo Cars White Marsh.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
thank you for the amazing people with the services they offer for me. keep up the good work.
Upon arrival, I was promptly attended to by Alan, who provided a comprehensive explanation of the process. The technician meticulously documented his assessment through video recording, and the work was completed with utmost precision. Upon completion, Alan provided me with a concise summary of the services rendered. The entire experience was seamless and highly satisfactory. I extend my sincere gratitude for the exceptional service and meticulous attention provided during the servicing of my vehicle at your dealership.
After trying to purchase a car at a non-dealer used car group that turned out to be awful the week prior, working with the professionals at Koons White Marsh truly was a great experience. Gary H was incredibly friendly, knowledgeable, patient and straightforward and it felt more like my favorite uncle or brother was helping me buy a car than dealing with a salesman. Liz that worked through the financing also helped me make excellent choices on warranty coverages. I felt I was treated very fairly there and left feeling very much like part of the family. A fantastic experience I’d recommend to anyone!
Amazingly helpful. I appreciate their efforts on my behalf beyond words. Took a sticky situation and let me focus on my trip and my family, not the quality of the car repair or timeline. Delivered everything they promised and more on time and budget. Big xxxxxxto Larry and Koons Volvo.
I want to thank you for the great service from all your technical staff, especially Larry Bond, for his attention and support. I wish you all the best in your future endeavors.
Larry was Great I will be back! He showed me something that I didn’t know about.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.