This dealership is the very best dealership I have ever dealt with over the last 50 years of buying cars. General Manager Dillon Harwood, New Car Sales Director Bill Grimes, Finance Manager Jennifer Ginder and Sales Guide Collin Sutton were the best. They were extremely easy to work with and they genuinely put my needs before their own, as I was not easy to work with. They really care. Honestly, the most amazing car buying experience in my lifetime. Great people. Thank you for all that you have done for me. May God bless you.

We have just had a most wonderful experience with JLR Austin on 5th Street. The entire staff was great; however, I would like to highlight three individuals who displayed exceptional professionalism and customer service: Jessica Kim (Finance Officer), John Sarantidis (Service Manager), and William Kirk (Sales Representative). This was not just a one-day occurrence. This started over six weeks ago when we got a phone call from John about our car needing some work. My wife and I decided to talk with John to see what our options were. Unbeknownst to us, John had already contacted William to work something out. When William got involved, things moved into a new gear. He began combing through their inventory to find a way to get us into a new car. After finding a vehicle that worked within our budget, William brought Jessica into the mix. She did a tremendous job finding us the right bank for our financing. On the day we took ownership of the vehicle, the team made us feel like VIPs. The car was prepped to perfection, and the hand-off was seamless. We couldn't be happier with our new ride or the world-class treatment we received at JLR Austin

I would like to give a shout out to Robert Burton of Land Rover Austin. One of the BEST car buying experiences we've ever had. Called in from DFW on a vehicle we saw listed online. Drove down the next morning and Robert had the vehicle ready to go. He worked very hard for us in getting us a great price on our trade and on the new car. He made quite the impression and made my discerning parents very happy. If your looking for a new Range Rover or any car for that matter, request for Robert B! He'll take good care of you. With all the dealerships out there selling high-line vehicles, customer service and attention to detail matter. Robert handled it all perfectly. And that's saying a lot. We've purchased several highline vehicle's in the past from major dealership's in TX and throughout the US and 2 have been exceptional. He's now one of them. He's extremely likeable and you can trust him. He'll take care of you. Myself and family will without question refer and visit him down in Austin for our next RR purchase. 5 STARS ***** EXCEPTIONAL JOB! Thank you Robert Burton! My 79 year old mother is a very happy lady. :)

We just had both vehicles down for a service, on our 2021 Velar and F-Pace. John Sarantidis has been our Service Technician/ Lead since our first set of 2018 models. We have been so impressed with his customer service. John and his Team are very friendly and helpful. They always go above and beyond to make sure we were satisfied and taken case of. I highly recommend Jaguar/ Land Rover of Austin to anyone looking for a Great buying or vehicle service experience. First Class from the time you walk through the doors until you leave. We will continue to be past and present clients for John Sarantides and Joe Serio. Thank Y'all for being Awesome. J and D from Belton, TX.

I recently had my vehicle in for a service call. Gerald my service technician was, as always, at his best. He kept me informed the entire time and was available by phone and on site. I couldn’t have asked for more.

Everyone at this dealership has been so helpful and friendly. My Sales Guide, Joe Serio, is the best! Kirby Chase in Finance is so easy to work with and helps make buying a vehicle seamless. I can always count on John Sarantidis in service to take great care of my vehicle, should I ever have to bring it in for service. This is my second vehicle with this group. I have 3 Jaguar dealerships within 150 miles of me, and I choose to come here.