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We had an outstanding experience at Anderson Toyota! Don Smith was friendly, professional, and genuinely took the time to understand what we needed. Business Manager Brandon Campbell went above and beyond to make us feel valued, even surprising us with a black Toyota jacket. That thoughtful gift was especially meaningful because my wife and I both love black—and our new Toyota is black too! 🖤 We’re truly grateful for the exceptional service and personal attention we received. Toyota’s reputation for reliability is impressive, and Anderson Toyota made the entire buying experience even better. Special thanks to Don Smith and Brandon Campbell—we highly recommend them and the entire Anderson Toyota team!
I just want to express my gratitude to Ricky Stout General Manager for authorizing the repair of my Grandson's HIghlander free of charge. I talked to Don Smith about the problem to see what could be done. My family & I have purchased 7 vehicles from Don over the years & there is no one we would rather work with. He always helps whenever I have had problems or questions no matter how small they are. The dealership is friendly & courteous & Don is always great to work with. This is why my family & I will continue doing business here & it recommend to family & friends.
ADon was so patient, helped me with all my questions. I have never owned a Toyota before, but I couldn't be happier now that I do. Don is very knowledgeable and friendly and any team would be lucky to have someone like him on their team. I'm writing this almost 2 years since my purchase. That's how good and lasting my first Toyota experience was! Thank you Don, you're amazing!
Eric and Ben went ABOVE AND BEYOND! They helped me secure my brand-new 2026 Lexus RX 350 Premium+, and I truly couldn’t have asked for a better experience. If you’re considering buying from out of state, these are your guys! And if they can make an 8-hour-away customer feel this taken care of, I can only imagine the service you’ll receive if you’re local. Top-tier customer service from beginning to end! We started everything through email, and within ONE DAY, Eric and Ben had me approved, the deal worked out, and my paperwork ready and waiting for me after my 8-hour drive from Mississippi. When I arrived, I spent about 15 minutes in the dealership and I was DONE! No hours of sitting around, no last-minute surprises, and no unnecessary back-and-forth. Everything we discussed beforehand was exactly what I walked into. They made buying a vehicle from another state unbelievably smooth and made that 8-hour drive VERY worth it! Best 8-hour drive for the best 15 minutes I’ve ever spent at a dealership! 😂 Thank you, Eric and Ben! You guys were amazing. I absolutely recommend them, especially to anyone considering purchasing from out of state. I would make the drive all over again!
Amazing experience with DON. I appreciate your kindness and patience. We love the purchase. Thank you
Over the past 50+ years I have lost track on the actual number of new vehicles I have purchased from numerous local dealerships but the last 6 new vehicles where purchased from what I have experienced is the best of them all. That dealership is Lexus of Rockford. This dealership continues to exceeded my expectations with regards to the overall buying experience, sales and new vehicle delivery. The service team is one of the best! A special thanks goes Matt, Mike, Steve and Ben for their help on my most recent purchase!
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