2191 South Prairie View Road
Chippewa Falls, WI 54729
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New truck with scratches and swirl marks. They talked me into the ceramic coating saying that the marks would be gone and protected in the future. They buffed it 2 times and still looks like bad. I drove over 2 hours each way. I specifically told multiple people not to.coat It if it wasn't right. They did it anyway twice. Now they say o well thats all we are going to do for you. The truck was brand new. Water of time and money. Buyer beware
I had an appointment at 9:15 on Tuesday for repairs. I was told I might have to leave my car for a few days (I assumed to get parts) no problem. Thursday night I called and they hadn't even looked at my car. They told me the 9:15 appointment was with the service advisor and then it gets in line to be looked at. I picked up my car Friday morning and found another mechanic. I always buy new cars so I have worked with several dealerships across the state. I have NEVER had an appointment for service that didn't mean my car would be worked on at that time. They said "policy" "WI law" several times, but they just don't care about their customers. Check with other GMC dealers and find out how to do it right! I need to buy a new car, but I really don't trust them.
The purchase was easy and seamless. Everyone was friendly and helpful. It was worth the drive to Chippewa Falls from Wausau. Thank you!
Very pleased. Super friendly staff and extremely attentive. Purchased a used vehicle from out-of-state and they helped me through the entire process. Stephanie in Sales and Jon in Finance are very professional but also personable. I'd definitely buy are car from them in the future.
When I bought my brand new $65000 truck from this dealership it was delivered to me with scratches and dents and scrapes on it they said they would take care of it when they did attempt to take care of it they broke more items on my vehicle left bolt loose and now my Tano cover leaks and they said they will not service me whatsoever won't answer my calls and won't take my service
Called and they said they could get me in on Tuesday at 10 a.m. for 4 new tires. Would take three hours. I drop my daughters vehicle off on time. I am still waiting for her vehicle to be done at 5:21. Very disappointed.
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